Terms and Conditions (T&Cs)

Last updated: 3 July 2025


By accessing the Pro Tech website and completing a purchase, you agree to the following terms of use. These apply to all visitors, users, and purchasers of our online services.

1. Use of the Platform

1.1. The website may only be used for lawful and private purposes.

1.2. Any disruption, manipulation, or unauthorised interference with the ordering process is prohibited.

1.3. Users must be at least 18 years of age or act under the supervision of a legal guardian.

2. Product Availability and Order Acceptance

2.1. All product offers are subject to availability. Pro Tech reserves the right to remove products from the range without prior notice.

2.2. Orders suspected of fraud or misuse may be cancelled or rejected at any time.

2.3. Images are for illustrative purposes only; actual packaging and models may vary slightly.

3. Prices and Payment

3.1. All prices are stated in euros (€) and include statutory VAT unless otherwise indicated.

3.2. Payment is due before dispatch, unless cash on delivery is offered.

3.3. In the event of identified pricing errors, we reserve the right to cancel or adjust the order.

4. Delivery and Shipping Conditions

4.1. Stated delivery times are non-binding and may be affected by external factors such as customs checks or logistics delays.

4.2. Pro Tech accepts no responsibility for delays or failed deliveries resulting from incorrect address details provided by the customer.

4.3. All shipments include proof of delivery, such as a photo at the drop-off location, a signature, or a digital confirmation code.

5. Returns and Refunds

5.1. The terms for returns and refunds can be found in our separately published Returns Policy.

6. Disclaimer of Liability

6.1. Pro Tech accepts no liability for indirect, incidental, or consequential damages arising from the use of the products or the website.

6.2. The maximum liability is limited to the amount paid by the customer for the respective product.

6.3. It is the buyer’s responsibility to be informed of and comply with applicable drone usage regulations in their respective country.

7. Customer Information and Data Protection

7.1. Full and accurate information must be provided when registering or placing an order.

7.2. Your data will be processed in accordance with our Privacy Policy. By using our services, you expressly agree to this.

8. Changes to the Terms of Use

8.1. Pro Tech reserves the right to amend these Terms and Conditions at any time.

8.2. The current valid version is always available on this page. Continued use of the website constitutes acceptance of the updated terms.

9. Legal Provisions and Jurisdiction

9.1. The law of the Federal Republic of Germany shall apply exclusively.

9.2. Where legally permissible, the place of jurisdiction is the registered office of Pro Tech.