Contact Information

Our support team can be reached via email and aims to respond to all enquiries within 24 to 48 hours on working days.

📩 Contact Address

Email: contact@ultraflights-uk.com

When contacting us, please provide the following information, if available:

• Your order number
• Your full name
• A brief description of your enquiry
• Any relevant photos or supporting documents

🕐 Support Hours

Our customer service is available from Monday to Friday, 9:00 am – 5:00 pm (CET).

On weekends and public holidays in Germany, response times may be longer.

📦 Returns & Complaints

Enquiries regarding returns, refunds, or complaints should also be sent exclusively to:

Email: service@skytech-uk.com

Further details on our returns policy can be found on the “Returns & Refunds” page.

📍 Company Headquarters

For logistical and efficiency reasons, shipping is not carried out directly from our headquarters. Please do not send returns to this address without prior approval from our support team.

Company name: Pro Tech
Email: service@skytech-uk.com
Country: Germany

Need help? Contact us anytime – we are happy to assist you.